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Knowledge Base

Guides and answers to common questions.

Try a few keywords (formatting, account, email) or a question.

  • Technical Problems

    • I can't fire using left-click, what's wrong?
    • My Character is always starving, what is wrong?
    • I died due to a bug or connection error. Can I get my exp/items back?
    • I referred a friend but I haven't received the reward. What's wrong?
    • Why does it say I have new messages when I don't?

    View all 5 articles in Technical Problems

  • GM/Payment Issues

    • Do 6 or 12 month memberships receive credits monthly?
    • I have ordered Credits/Gold Membership but have not received them. What should I do?
    • Why has my order been declined?
    • Cancelling your subscription

    View all 4 articles in GM/Payment Issues

  • Account Issues

    • Can I have multiple Accounts?
    • Can I delete my account?
    • My Account has been stolen. Can you help me get it back?

    View all 3 articles in Account Issues

  • General

    • Can you make me a custom item?
    • Can I use the Dead Frontier world for my fan project?
    • How can I make sure I can see my friends in the inner city?
    • Dead Frontier Classic (2D)

    View all 4 articles in General

Recent articles

  • Cancelling your subscription
  • Dead Frontier Classic (2D)
  • I referred a friend but I haven't received the reward. What's wrong?
  • My Account has been stolen. Can you help me get it back?
  • How can I make sure I can see my friends in the inner city?

Recent Articles

  • Cancelling your subscription
  • Dead Frontier Classic (2D)
  • I referred a friend but I haven't received the reward. What's wrong?
  • My Account has been stolen. Can you help me get it back?
  • How can I make sure I can see my friends in the inner city?

 

  • Why does it say I have new messages when I don't?
  • Do 6 or 12 month memberships receive credits monthly?
  • I have ordered Credits/Gold Membership but have not received them. What should I do?
  • Can I delete my account?
  • Why has my order been declined?

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